Simplifying Household Help Hiring Through Smart Technology
Converting complex property management challenges into streamlined digital workflows, saving time and resources while improving tenant satisfaction.​
About the client
This case study delves into the transformative journey of a visionary Client who embarked on a self-funded initiative to transform the way people hire domestic helper. Faced with the challenges of verified and safe domestic helper, he came with an idea to build a platform that makes the entire process smooth for everyone.
Business Challenges
For our client, we had to overcome the following challenges to complete this complex hiring app development project:
- Our client wanted to make it transparent for both parties involved, so that families can find reliable helpers, and helpers can make money in a safe environment.
- Â Lack of proper helper verification systems
- Safety concerns for both helpers and employers
- Time-consuming manual background checks
- Inefficient communication between parties
- No standardized payment system
- Accurate distance between users must be calculated.
Our Solutions
We developed a web and app for our client, addressing the critical need for secure and reliable domestic helper hiring.Â
Helper Portal
- Detailed background information
- Work experience history
- Skill certifications
- Reference contacts
- Availability calendar
- Rate cards
Employers Portal​
- Household requirements
- Work environment details
- Preferred schedule
- Past hiring history
- Ratings and reviews
Safety Features
- Two-step verification
- In-app emergency contact
- Location tracking during work hours
- Document encryption
- Regular safety check-ins
Matching System
- Skill-based matching
- Schedule compatibility
- Location proximity
- Budget alignment
- Experience requirements
Communication & Management
- In-app messaging
- Video interview system
- Contract management & Negotiations
- Schedule tracking
- Payment processing
Helper Verification System
- Identity verification
- Background check integration
- Document validation
- Reference checking system
- Rating & Review system
Results & Impact
Quantitative Results
- 10,000+ verified helper profiles
- 8,000+ successful placements
- 70% reduction in hiring time
- 95% user satisfaction rate
- 85% helper retention rate
Business Improvements
- 100% helper verification rate
- Zero security incidents reported
- 98% documentation accuracy
- 92% background check completion
Technology
React Native
Google Maps
Nest Js
MongoDB
AWS
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